WHEN WILL MY ORDER SHIP?
The usual time for processing an order is 48 hours (2 business days), but may vary depending on the availability of products ordered.
OUT OF STOCK: If items are out of stock or back-ordered, a follow-up email will be sent to you with an estimated time of delivery. If your order contains a combination of available products and out of stock products, we will ship the entire order once all products are back in stock.
Delivery is Monday to Friday, between 8 am and 5 pm local time. If you are not home to accept delivery, a delivery notification card with further details will be issued. In some cases, smaller shipments made by courier may be left at your door.
WHERE CAN I HAVE MY ORDER SHIPPED?
We are currently only offering standard ground shipping service within the Canada and United States.
Deliveries can only be made to locations with a street address or rural route number with a postal code.
HOW DO I TRACK MY PACKAGE?
Once your package has been shipped, a tracking number will be provided on your Shipping Confirmation email. All orders shipped by Canada Post can be tracked via the delivery provider's website http://www.canadapost.ca